4. Drivers of Engagement
Those organizations that have researched the engagement challenge have surfaced a comprehensive list of factors that impact engagement. They identified anywhere from 15 to 300 drivers of engagement.
These factors pointed to:
- Organizational Culture Issues
- Senior Leadership Actions
- Middle Manager Actions
- First Line Supervisor Actions
- Actions Individual Contributors Themselves Can Take
- Identify the commonalities across models
- Surface the higher priority drivers using the Pareto 80/20 Principle – isolating those “vital few” drivers that make the most difference
- Put these factors into a coherent model that managers, organization, and individuals can use to build engagement
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