Even the Most Introverted Can Learn Soft Skills Basics

Anyone truly determined to improve their people skills can learn the basics…even the most introverted among us. You just need enough motivation. For most, the motivation is to gain a greater measure of influence. Rather than live in the shadows you want a position of authority and impact. So you seek out leadership training programs. Though great leaders need many skills, the foundational key to it all is often just understanding and communicating effectively with others.

Here are a few basics on how to relate positively with others:

• Ask questions and then listen. Most people are flattered if you show interest in them and will be happy to talk about themselves and their activities.
• Don’t act as the fact police and correct trivial mistakes. And, even if greater mistakes are made, offer a quick correction and move on so your comments are more encouraging than discouraging.
• Have an attitude of half-full rather than half-empty. No one likes a complainer.
• Give colleagues the benefit of the doubt. If you assume they wish to collaborate, they likely will.