Great Leaders Need to Master 5 Soft Skills

Skills are portrayed on a backboard as ascending steps

It used to be that employers focused more on the so-called hard skills, the teachable abilities or skill sets that are easy to quantify. But in today’s marketplace, the soft skills, also known as "people skills" or "interpersonal skills," have gained deserved prominence. You can list hard skills on your resume and be tested on them. Soft skills are more difficult to assess. Yet they are a critical factor in any effective leadership training program.

Great leaders need to be great:

  1. Communicators. They need to know how to listen as well as how to speak clearly, directly and persuasively. This is how they influence others.
  2. Motivators. They are followed because they are able to inspire and engage others.
  3. Thinkers. They think strategically and into the future.
  4. Adapters. They are flexible and able to change with the needs of their workers, their market and their industry.
  5. Collaborators. They know how to work well with others and resolve conflicts in order to move the business forward.

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